Refund Process for Landmark Resort Beach Customers
Just days after the Federal Government demolished portions of Landmark Resort Beach to make room for the Lagos-Calabar coastal highway, the management has commendably begun processing refunds for impacted customers. The parent company of Landmark Resort Beach announced on Friday via the Landmark Africa X account that refunds are being processed through the Landmark Citizen App.
The management of Landmark Resort Beach expressed gratitude for the patience shown by their customers and acknowledged that the high volume of refund requests may cause delays in completing the process. However, they assured customers that all refund requests will be processed in due time.
Controversial Demolition
The demolition of a portion of Landmark Beach on Victoria Island, Lagos, has sparked controversy, with Minister of Works, David Umahi, defending the government’s actions by citing encroachment on the Federal Government’s right-of-way. The demolition also affected other beach businesses such as the Breeze Beach Club and Mami Chula. The initiative taken by the management to refund customers reflects a commitment to transparency and customer service.
Efficient Use of Technology for Customer Service
The Landmark Citizen App facilitates the refund process, embodying management’s proactive approach to addressing customer concerns. Despite the challenges posed by the high volume of requests, management reassures customers that they will address all refund requests.
As the controversy surrounding the demolition of beach properties for the coastal highway project continues, the steps taken by Landmark Resort Beach to refund customers set a positive precedent in the midst of a challenging situation. Furthermore, the gesture underscores the importance of customer satisfaction and trust in the hospitality industry.
Meanwhile, or the latest updates on the refund process and other developments at Landark Resort Beach, customers should use the Landmark Citizen App to stay informed. The management is actively working to address all concerns and ensure a smooth refund process for affected customers.
As the situation unfolds, it is evident that Landmark Resort Beach is prioritizing customer care and transparency in the aftermath of the demolition. Moreover, the actions taken by the management serve as a testament to their dedication to customer satisfaction and uphold the values of integrity and accountability in the hospitality sector.
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